Frontwave Blog

How to Subscribe to eDocuments

Our eDocuments portal within online banking gives you easy access to digital copies of your account statements, notices and tax forms all in the same, secure location. By subscribing to eDocuments, you’ll be able to view everything you need from the comfort of your online account, instead of dealing with the hassle of mailed (and sometimes misplaced!) statements, tax forms and notices.

Ready to go digital? Here's how to get started today in just 5 simple steps:

1. Login to your online banking profile, and click on “Estatements/Notices.” This will either be on the main dashboard or under the “MORE…” tab.
Screenshot of online banking "More" menu

2. On the next screen that opens, click on the “Subscribe” button located on the “Overview” tab.
     Screenshot of eDocuments portal with subscribe button highlighted

3. Read the disclosure in the new window that opens, then check the “I Agree” box at the bottom of the window.

4. Next, click on the “Open PDF” link and enter the 5 character code from the PDF into the field below the PDF link. This confirms you have the ability to open PDF documents, which is how eStatements are delivered.
Screenshot of PDF Access Confirmation screen

5. Finally, click the “Subscribe” button at the bottom of the window to complete the process.

That’s it! You'll now have access to up to 2 years of your records, all with the click of a button or tap of your screen. To view your statements at any time, simply click on the “Statements” button in the eDocuments portal.
Screenshot of eDocuments portal with button to view statements highlighted

Want more tips and tricks on using Frontwave’s digital banking tools?

eDocuments are just one of the many great tools we offer through online banking, alongside Mobile Deposit, Person-to-Person Payments and free online Bill Pay. Check out all the details on these features and more in our Digital Banking help center.