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Person-to-Person (P2P) Payments are a digital alternative to cash and make sending and receiving money as easy as emailing and texting. Whether it’s repaying family and friends, paying allowance, splitting the check, or sending a birthday gift, P2P has you covered.
P2P Fraud Alert: The real Frontwave Fraud Team will never ask you for personal financial information or send you a text or email with a code you need to verify. For more information about common phishing scams, check out our infographic: "5 Ways Scammers Try to Steal Your Information."
Login to your online banking account, and click on “Send Money.” If you don’t see the “Send Money” button on your dashboard, click on “More….” This will bring up another menu, where you will find the “Send Money” button.
On the next screen, click the button that reads “Launch Acculynk P2P Payment.” If you have never used this feature before, you will then be prompted to agree to a disclosure. Once you click agree, you’ll be redirected to the “Send Money” page.
Once on the “Send Money” page, fill out the details requested. Begin by entering either the email address or mobile phone number for the person you wish to send money to in the “About Your Recipient” section. You’ll need to enter this twice for confirmation. Next, in the “About Your Payment” field, enter the amount your wish to transfer. You can also add an optional memo, for example, noting what the payment is for. In the final “About Your Account” section, enter your Frontwave debit card number and expiration date (both month and year).
When finished entering your payment details, check the box at the bottom of the page to indicate you agree to the terms of service, then click “Send.”
Login to your online banking account and click on “Send Money.” If you don’t see the “Send Money” button on your dashboard, click on “More….” This will bring up another menu, where you will find the “Send Money” button.
On the next screen, click the button that reads “Launch Acculynk P2P Payment.”
On the “Send Money” page, click on the “Menu” button that appears at the top, then select “Transaction History.”
In your “Transaction History,” locate the “Pending” payment you wish to cancel, then click “Cancel” under the “Actions” heading. Note this option will only be available to you if the payment hasn’t been claimed by the recipient yet. If the payment has already been claimed (Status: “Received”), it cannot be canceled.
If you plan to use P2P payments to regularly send certain people money, you may want to add them to your contacts list. This will make it easier to quickly send your payments, without having to enter their email address or mobile phone number each time. To add a contact:
On the “Send Money” page, click on the “Menu” button that appears at the top, then select “Manage Contacts.”
On the “Manage Contacts” screen, click on “Add New Recipient Contact.”
On the next screen that pops up, fill in the person’s name, email address and/or mobile phone number, then click “Add Contact” to save their information.
No, it’s FREE! The person you send money to doesn’t have to pay a fee either, and receives full amount you send. Standard message and data rates may apply when using mobile device.
No, you must use your Frontwave debit card when sending a P2P payment.
Yes. Similar to an ATM withdrawal, funds are immediately debited from your account.
Money sent via P2P payment will appear as: Withdrawal POS Oceanside CA FRONTWAVE CREDIT UNION.
The person will receive a notification via email or text message to the address or mobile number you specified. The message will include payment information and a secure link to collect the funds. When the person clicks on the secure link, they will be prompted to enter their debit card number or bank account information to get the money. No registration or login is required.
Some financial intuitions may restrict people from using their debit cards to collect P2P funds. If this happens, the recipient will be prompted to enter a different debit card number. Alternatively, they can provide their checking or savings account information.
No. The best part about P2P payments is that you can send money to anyone using just their email address or mobile phone number!
It depends. If the payment has not yet been “Received” (claimed) by the person you sent it to, then yes, you can cancel it. But if the payment has already been claimed, you won’t be able to cancel or reverse it.
Download the Frontwave mobile app to your Apple or Android device today.
If you click 'Continue' an external website that is owned and operated by a third-party will be opened in a new browser window. Frontwave Credit Union provides links to external web sites for the convenience of its members. These external web sites may not be affiliated with or endorsed by the bank. Use of these sites are used at the user's risk. These sites are not under the control of Frontwave Credit Union and Frontwave Credit Union makes no representation or warranty, express or implied, to the user concerning:
Using a hyperlink may identify you as a Frontwave Credit Union member to the operator of the external site.
Frontwave Credit Union does not provide and is not responsible for the product, service or overall website content available at these sites. The privacy policies of Frontwave Credit Union do not apply to linked websites and you should consult the privacy disclosures on these sites for further information.
If you click 'Cancel' you will be returned to the Frontwave Credit Union website.