BENEFITS THAT HIT THE SPOT

Elite Checking

Checking That Gives You More

Tools designed to help protect your finances and simplify everyday banking.
Safeguard your identity, protect your purchases and manage your money.

Activate More From Your Checking Account

Your Elite Checking account comes with more than everyday banking. From cell phone coverage and identity theft protection to health discounts, purchase protection, and more, valuable benefits are already included with your account. All you have to do is activate, explore, and start using them. Take a few minutes to discover everything available to you and make the most of the account you already have.

Debit Advantage

Enjoy added protection for eligible purchases with coverage for accidental damage, fire, theft and extended warranties beyond the manufacturer’s coverage.2

Cell Phone Protection

Cell Phone Protection

Stay connected with cell phone protection that covers up to four devices against theft or accidental damage, helping you save on costly repairs or replacements.3

ID Theft

Identity Monitoring

24/7 monitoring with real-time alerts to actively detect and warn you of potential signs of identity theft.*4

Fraud Reimbursement

Financial Protection

If identity fraud occurs, a dedicated specialist will guide you through recovery, with up to $10,000 in expense reimbursement.4

Telehealth

Health Discounts

Enjoy added peace of mind with 24/7 telehealth access, plus valuable prescription, vision and dental discount savings to help keep your family healthy for less.*5

Credit Monitoring

Credit Monitoring

Stay on top of your credit with monthly score updates and ongoing credit file monitoring to help you maintain strong credit health.6

Benefits That Hit the Spot

You deserve a checking account that keeps up. Frontwave Elite Checking account is built for real life, simple, flexible and packed with value that actually matters. From everyday convenience to tools that help protect your money and stretch your dollars further, everything is designed to help you stay in control.

Checking that works as hard as you.

How do I activate my benefits?

Log in to Online or Mobile Banking and navigate to Manage Accounts > Elite Checking. 

Follow the prompts to activate Credit File Monitoring, Identity Monitoring and Health Discount Savings.

How do I see my benefits?

Log in to Digital Banking or the Frontwave mobile app and go to Manage Accounts > Elite Checking to view your included benefits and coverage.

Questions about your coverage?

Call the Benefit Administrator at 1.866.210.0361 for help with claims, coverage details, or eligible purchases.

Need Help? We’ve Got You.

Have questions about your benefits? Our team is here to walk you through registration or answer any questions.

  • Call Frontwave at 800.736.4500 or the Benefits Service Center at 866.210.0361.
  • Visit any Frontwave branch with a valid photo ID
  • Send a message in Digital Banking by going to Settings > Contact > Send Secure Message.
Disclaimers

* Registration/Activation Required: Certain benefits require registration or activation through the benefit provider before use.

¹ Benefit Eligibility: Benefits are available to personal checking account owners and joint account owners and are subject to the terms and conditions of each benefit.

2 Debit Advantage - Buyer's Protection & Extended Warranty: Eligible purchases made with your account can be protected against accidental damage or theft, plus enjoy extended warranty coverage for added peace of mind. Items must be purchased entirely with your Elite Checking account for coverage.

3 Cell Phone Protection: Covers up to four devices with up to $400 per claim and $800 per year for theft or damage ($50 deductible applies). Your wireless bill must be paid with your Elite Checking account.

4 Identity Monitoring, Expense Reimbursement & Resolution Services – Your identity stays under watch with monitoring across more than 1,000 databases and public records to identify suspicious activity, including credit header information, phone records, United States Postal Service records and more. A risk score rating is generated with your initial scan and monthly thereafter, and can be viewed online. If your score indicates a high-risk result, a Risk Specialist will contact you by phone or email to discuss the scan, and if necessary guide you through recovery, including reimbursement up to $10,000 for identity theft related expenses.

Benefits are available to personal checking account owner(s) and their joint account owners subject to the terms and conditions for the applicable Benefits. Benefits are available to non-publicly traded businesses and their business owner(s) listed on the account. Benefits are not available to a “signer” on the account who is not an account owner or to clubs, organizations and/or churches and their members, schools and their employees/students. For revocable grantor trusts, Benefits are available only when a grantor is serving as a trustee and covers the grantor trustee(s). For all other fiduciary accounts, Benefits are available to the beneficiary, who must be the primary member (Fiduciary is not covered).

Telehealth, Health Discounts & Wellness: Get around-the-clock access to U.S.-based doctors for physical and mental health care by phone or video—with no copays. Includes prescription and lab discounts, too. Telehealth services are available to the primary account holder and their joint account owner(s) for Elite Checking. Save on prescriptions, vision, and dental services for you and your family. These discounts are not insurance, but they can still help you cut everyday health costs. Access your financial wellness platform with unlimited one-on-one coahcing, interactive courses, videos, booklets, infographics, and more to help maximize financial wellness. Availalbe via mobile and web only. Please refer to the actual Guide to Benefit for complete details. Telehealth and health discounts are not insurance.

6 Credit Tools: Credit score is a VantageScore® 3.0 based on data from a single credit bureau. Semiannual credit reports are provided through TransUnion. Please refer to the actual Guide to Benefit for complete details. Credit planning tools and simulators are provided for educational purposes only and do not guarantee credit approval or changes in credit scores. Other lenders may use different scoring models to evaluate creditworthiness. Once credit file monitoring has been activated and you have requested your first credit score, you may request a new credit score each month to be plotted on your Credit Score Tracker graph. Monthly email notifications will be sent to let you know when your new score is available.

Special Program Notes: The descriptions herein are summaries only and do not include all terms, conditions and exclusions of the Benefits described. Please refer to the actual Guide to Benefit for complete details of coverage and exclusions. Coverage is provided through the company named in the Guide to Benefit. The Guide to Benefit can be found through Frontwave Digital Banking or our Mobile App or online at elitechecking.frontwavecu.com. Insurance products are not insured by the NCUA or any other government agency, are not deposits of the Credit Union, and are not guaranteed by the Credit Union or any Credit Union affiliate.

Program Terms: Benefits and services are provided through third-party providers and may change, be replaced, or discontinued without prior notice. Estimated benefit values are based on typical marketplace pricing for comparable services and may vary by usage. Values are illustrative only and have no cash equivalent.

Download our complete Checking Account Brochure for full details.