Frontwave Cares: Member Health and Safety Update
Frontwave Credit Union is committed to fight for our Members and ensure that you have the financial tools, resources, and account access you need during this time. Our branches and our Member Solution Center are open and ready to assist you.
Here are the latest updates to help you as a Frontwave Member:
- Changes to Branch Access and Hours >
- Where should I go for everyday Member services? >
- Frontwave Online Banking and Mobile App >
- ATM Banking >
- Member Solution Center Hours >
Changes to Branch Hours
Due to the ongoing Coronavirus pandemic:
- Our Camp Pendleton – Mainside branch is temporarily closed on Saturdays only.
- All of our branches close at 5:00PM Monday – Friday, except for MCRD.
Where should I go for everyday Member services?
- Withdraw Money: ATM
- Check Deposit: Mobile App / Online Banking / ATM
- Apply for a Loan: Website / Call 800.736.4500
- Pay a Loan: Mobile App / Online Banking / Call 800.736.4500
- Talk to Card Services (New Card): Call 800.736.4500
- Card Activation / PIN / Lost or Stolen Card / Digital Wallet Support (24/7):
Call Domestic Toll-Free 866.309.4934 / Outside the U.S. 303.967.1096
- Apply for a Mortgage: Website / Call 800.736.4500
- Apply for a Membership: Website / Call 800.736.4500
- Order Checks: Website / Online Banking
- Ask a General Question: Mobile App / Online Banking / Call 800.736.4500
- General Information: Call 800.736.4500
Accessing Your Accounts
Frontwave Online Banking and Mobile App:
We encourage everyone to access your account using our Online Banking and Mobile Banking app to check balances, deposit money, pay bills, transfer funds, and more. Manage your accounts and bills without the need for cash. For your safety, we discourage hoarding cash, and recommend using your debit or credit card for transactions.
- Manage Accounts: View and manage all transactions, balances, and other important account details.
- Deposit Checks: Deposit checks using mobile and remote deposit.
- Make Payments: Use Bill Pay to pay off credit cards, loans, utilities, bills, and even set up recurring payments.
- Transfer Funds: Move funds easily between accounts.
Already have an account, but need to register for Online Banking access?
Need help getting started? Click here.
You can do most of your traditional transactions at ATMs. You can easily check your balance, withdraw or deposit cash, and deposit checks. A quick reminder:
- Frontwave Members have free withdrawals at all Frontwave ATMs.
- The limit for cash withdrawals is $600 per day.
- You can make unlimited transfers from your savings accounts at ATMs.
As a part of the CO-OP network, you can access nearly 30,000 fee-free ATMs nationwide.
Member Solution Center Hours:
Please know that our dedicated Member Solution Center Team Members are working incredibly hard to be available to you as quickly as possible. We appreciate your patience if you do experience longer-than-usual wait times. Our call center is open:
- Monday through Friday: 7:00AM – 6:00PM
- Saturday: 9:00AM- 4:00PM
If you have additional questions or concerns, give us a call at 800.736.4500.