Thanks for submitting your Skip-A-Pay request!
We’ll review your request and provide a decision within 24-48 hours.
- If you agreed to receive our decision via e-mail, keep on an eye on your inbox. You’ll hear from us within 1-2 business days.
- If you didn’t agree to email notification, we’ll mail a letter with our decision to your address on file. Don’t have time to wait for the mail? Give us a couple of days, then login to Online Banking and look at the “Transaction” page for the loan you wanted to skip a payment on. If you see a recent transaction for $0.00 with the note “Comment – Skipped Payment,” your request was approved. If you see one that reads “Skip-A-Pay Request Not Approved, No Due Date Change,” unfortunately your request was denied and you should continue to make your payments as scheduled.