Manage Your Debit & Credit Cards
Debit & Credit Management: Got Card Trouble? We Got You.
Your Frontwave Visa® credit or debit card makes spending easy—but if it’s lost, stolen or you spot fraudulent or unauthorized transactions, contact us immediately. We’ll secure your account, stop fraud fast and get you back on track.
Report a Lost or Stolen Card or Unauthorized Transactions 24/7:
- During Business Hours: 800.736.4500
- After Hours, Weekends & Holidays: 866.309.4934
* Business hours are Monday–Friday, 7 a.m. – 6 p.m. | Saturday, 9 a.m. – 4 p.m.
Act fast—one call locks your card, stops fraud and protects your money.
Take Control of Your Cards Anytime, Anywhere
Managing your Frontwave Visa® credit or debit card is easier than ever. With our digital banking tools, you get the power to lock it, limit it or keep it on your terms right from your phone or desktop.
Stay in Charge with These Features
- Block & unblock your cards: Lost your card? Lock it instantly. Found it? Unlock it just as fast
- Set transaction alerts: Get real-time notifications so nothing slips past you
- Manage spending limits: Stay on budget and in control
- Report travel plans: Avoid unnecessary card declines while traveling
More control, less hassle. Tap below to explore all the ways you can manage your cards in Online and Mobile Banking.
Have More Questions About Managing Your Debit or Credit Cards?
Get the details you need. Check out our FAQs below for answers to common questions.
- Credit Cards: It's easy to change the PIN on your Visa credit card anytime. Call 866.309.4934 to access our automated system and change your PIN over the phone.
- Debit & ATM cards: It's also easy to change the PIN on your Frontwave Credit Union debit and ATM cards. Just call 866.309.4934.
Frontwave Credit Union is a full-service San Diego-based financial institution serving everyone living or working in San Diego, Riverside and San Bernardino counties.
Messaging frequency depends on account activity. For more information, text HELP to 23618. To cancel fraud text messaging services at any time reply STOP to any alert from your mobile device.
For Fraud Alerts support, call 1.800.736.4500. By giving us your mobile number, you agree that Fraud Alerts can text message you to notify you of suspected incidents of financial or identity fraud.
- HELP instructions: Text HELP to 23618 for help or call 1.800.736.4500.
- STOP instructions: Text STOP to 23618 to cancel
Frontwave Credit Union
1278 Rocky Point Drive
Oceanside, CA 92056
www.frontwavecu.com
1.800.736.4500
Privacy Policy
Fast and friendly service, no Checking account fee, feeling secured with my finances.
— Christian T., Morongo Valley, CA
