Got card trouble? We're ready with a rapid response.
The good news? Your Visa® credit or debit card is as good as money when you want to buy something for yourself. The bad news? If you lose a card or your account info is stolen, someone can use your money to buy stuff for themselves. Fortunately, Frontwave Credit Union is ready to help out any time you're having plastic problems. Just call on us 24/7, and we'll do everything possible to protect your finances.
Call Visa Card Support, available 24/7:
- Domestic Toll-Free: 866.309.4934
- Outside the U.S.: 303.967.1096
- Credit Cards: It's easy to change the PIN on your Visa credit card anytime. Call 866.309.4934 to access our automated system and change your PIN over the phone.
- Debit & ATM cards: It's also easy to change the PIN on your Frontwave Credit Union debit and ATM cards. Just call 866.309.4934.
Frontwave Credit Union is a full-service San Diego-based financial institution serving everyone living or working in San Diego, Riverside and San Bernardino counties.
Messaging frequency depends on account activity. For more information, text HELP to 23618. To cancel fraud text messaging services at any time reply STOP to any alert from your mobile device.
For Fraud Alerts support, call 1.800.736.4500. By giving us your mobile number, you agree that Fraud Alerts can text message you to notify you of suspected incidents of financial or identity fraud.
- HELP instructions: Text HELP to 23618 for help or call 1.800.736.4500.
- STOP instructions: Text STOP to 23618 to cancel
Frontwave Credit Union
1278 Rocky Point Drive
Oceanside, CA 92056
Card Alert/Fraud Report Cancellation: If you’ve recently received a card transaction alert notice and had verified the transaction(s) in question are fraud, but then confirmed the reported transactions are actually valid, please complete the following form in order for the fraud activity status on the alert to be cancelled. Once this form has been submitted, your card will then be reactivated.
Download the Card Alert Cancellation Form
Fast and friendly service, no Checking account fee, feeling secured with my finances.— Christian T., Morongo Valley, CA