Debit & Credit Cards

Got card trouble? We're ready with a rapid response.

The good news? Your Visa® credit or debit card is as good as money when you want to buy something for yourself. The bad news? If you lose a card or your account info is stolen, someone can use your money to buy stuff for themselves. Fortunately, Frontwave Credit Union is ready to help out any time you're having plastic problems. Just call on us 24/7, and we'll do everything possible to protect your finances.

Call Visa Card Support, available 24/7:

Act quickly when you spot a fraudulent charge on your card. Use these forms to report the activity and dispute the transaction.

  • Credit Cards: It's easy to change the PIN on your Visa credit card anytime. Call 866.309.4934 to access our automated system and change your PIN over the phone.
  • Debit & ATM cards: It's also easy to change the PIN on your Frontwave Credit Union debit and ATM cards. Just call 866-309-4934.

To ensure account security, you may log in to Online or Mobile Banking to send a secure message directly through the "Message Center" or call our Member Solution Center at 800.736.4500.

Frontwave Credit Union is a full-service San Diego-based financial institution serving everyone living or working in San Diego, Riverside and San Bernardino counties.

Want to opt in (or out) of our Visa Account Updater Service? Fill out this form.
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